TheBes Casino - service like everything else is top notch

Competent customer service is paramount when it comes to maximising the user experience. This should give advice and assistance not only to newcomers to the casino, but also to experienced players. During our research into thebes casino test, we made sure that the vendor can only be contacted by email .

The customer service will try to answer you as soon as possible and find a solution to your problem. However, the fact that the customer service is only available in English makes this difficult. In addition, TheBes Casino should take an example from its competitors and offer a telephone hotline and chat room.

To that end, the operator has created a frequently asked questions section where you can find the most frequently asked questions about deposits and withdrawals, registration and some other topics with appropriate answers. Although this section is written in English only, you can still access the frequently asked questions.

TheBes Casino: a clear impression right away

We've been able to get a mixed impression of TheBes Casino's website: on the one hand, all the important categories are instantly recognizable . On the other hand, the provider has started to translate the texts on the site into English, but unfortunately this has not yet been fully implemented. We hope that this will also happen in the future.

We also remember a useful feature in our experience at TheBes Casino: If you click on one of the main categories, the search bar and filter function for individual software manufacturers will appear on the left . You can use it to search for your favourite games and thus enjoy the game even faster.

In times when smartphones, tablets and the like are becoming more and more important in our daily lives, more and more mobile casinos are being offered . It is important that providers optimise their websites for mobile devices or even develop their own app. TheBes Casino has opted for a web app for mobile devices.

Thanks to this, you can play your favourite casino games anytime, anywhere on your mobile phone. You don't have to download TheBes Casino software to do this. With Instant Play, you can start playing as soon as you open the website on your mobile device. Our advice: make sure you have a stable internet connection and a modern browser .

TheBes Casino: A casino that can still be improved

Overall, we were pleased with TheBes Casino after testing it out. We particularly liked the diverse range of games with slots, table and card games, as well as virtual sports and sports betting . You can also really see TheBes Casino's live casino and bonus promotions. However, it's worth paying attention to the bonus terms and conditions.

We were a little disappointed with the provider because of our experience of TheBes Casino's customer service and payment options. Initially, online chat or phone support is not offered. Also, the deposit amount is at least 50 euros, which we found out is a lot. So to get among the best online casinos in Australia, something is missing .